Who we are

Our website address is: http://padmasricrackers.com.

Privacy Policy – Padmasri Crackers

Effective Date: 31/07/2025
Last Updated: 15/08/2025

Padmasri Crackers (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make enquiries, or purchase products.

Information We Collect

We may collect the following types of information:

  • Personal Information – Name, phone number, email address, billing address, and any other details you provide while placing an enquiry or order.

  • Order Information – Product details, order history, and enquiry records.

  • Technical Data – IP address, browser type, device type, operating system, and pages visited.

  • Cookies & Tracking Data – Information collected through cookies and similar technologies.

How We Collect Information

We collect your data through:

  • Direct Interactions – When you fill out enquiry forms, contact us, or make a purchase.

  • Automated Tracking – Using cookies, analytics tools, and server logs.

  • Third-Party Sources – Information from payment gateways, delivery partners, or analytics providers.

Use of Cookies

Cookies are small text files placed on your device to help us:

  • Remember your preferences and settings.

  • Understand how you use our site to improve performance.

  • Track enquiries and shopping cart details.

You can manage or disable cookies through your browser settings, but some features of the site may not function properly.

How We Use Your Data

We may use your information to:

  • Process and respond to enquiries or orders.

  • Improve our website and services.

  • Communicate offers, updates, or important notices.

  • Comply with legal requirements.

How Long We Retain Your Data

  • Enquiry & Order Data – Retained for up to 7 years for business, legal, and tax purposes.

  • Marketing Data – Retained until you unsubscribe or request deletion.

  • Technical Logs – Retained for up to 12 months for security and troubleshooting.

Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, maps, images) from third-party websites. Such content behaves as if you visited the other website directly, and those sites may collect data, use cookies, and track your interaction. We are not responsible for the privacy practices of these third parties.

 

Data Sharing

We may share your data with:

  • Delivery & logistics partners.

  • Payment gateways.

  • Service providers who help us run our business.
    We do not sell or rent your personal data to third parties.

Your Rights

You can request to:

  • Access the personal data we hold about you.

  • Correct inaccuracies in your data.

  • Request deletion of your data, subject to legal obligations.

Data Security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: padmasricrackers@gmail.com
Phone:+91 8148559768
Address: Sivakasi, Tamil Nadu